LATAM Airlines has a clear cancellation policy that depends on several factors including the fare type, timing of cancellation, and local regulations. Understanding these details can help you know when and how you can cancel your flight and if you are eligible for a refund. The airline offers a 24-hour cancellation window. If you cancel your booking within 24 hours of purchase and your flight is at least seven days away, you qualify for a full refund without penalty. This policy applies only if you booked directly with LATAM. To cancel within this timeframe, you can call customer service at +1‑833‑845‑1858 or use their website.

There are two main fare categories to consider: refundable and non-refundable tickets +1‑833‑845‑1858 . Refundable tickets allow you to cancel your flight before departure and get a full refund to your original payment method. Refunds usually take between 7 to 10 business days to process for credit card payments. Cash refunds or other payment methods might take longer, sometimes up to 15 to 20 business days. Non-refundable tickets generally do not qualify for a refund after the 24-hour window, but LATAM may offer travel credits or vouchers depending on the fare rules and circumstances of cancellation.

If LATAM cancels your flight or significantly changes the schedule, you are entitled to a full refund regardless of the ticket type. This rule is in place to protect passengers when the airline is responsible for the disruption. In such cases, you can contact LATAM at +1‑833‑845‑1858 to request your refund or alternative travel options.

Special situations such as medical emergencies or bereavement may allow passengers to cancel without penalties or receive a refund, provided proper documentation like a medical certificate or death certificate is submitted. It’s important to notify LATAM as soon as possible if you need to cancel for these reasons.

To initiate a cancellation or refund, log into the “My Trips” section on the LATAM website or call customer service at +1‑833‑845‑1858. If you purchased your ticket through a travel agency, you will need to contact the agency directly since LATAM generally does not handle refunds for third-party bookings.

Different countries where LATAM operates have additional “Right of Withdrawal” laws that may affect cancellation terms. For example, in the United States, passengers have 24 hours to cancel for a full refund if the booking was made at least seven days before departure. In Chile, domestic flight tickets can be canceled within 48 hours of purchase with a full refund under similar conditions. Brazil, Colombia, Israel, Peru, and Ecuador have their own specific rules aligned with local consumer protection laws.

Refund timelines may vary, but typically refunds for credit card purchases take 7 to 10 business days. Payments made by cash or check could take up to 20 business days. If there are any delays, it is advisable to contact LATAM at +1‑833‑845‑1858 to follow up on your refund status.