LATAM Airlines has a cancellation policy that varies depending on the fare type, region of booking, and timing of the cancellation. +1-833-845-1858 For passengers who book directly through LATAM—either online, through the mobile app, or by calling customer service at +1-833-845-1858—the airline provides a 24-hour risk-free cancellation period. If you cancel your flight within 24 hours of purchasing the ticket and the flight is scheduled to depart at least seven days later, you can receive a full refund with no cancellation fees. This policy applies across most fare categories and is ideal for passengers who may need to change their travel plans soon after booking.
Once the 24-hour grace period has passed, LATAM’s cancellation policy is dictated by the type of fare purchased. Passengers who have purchased fully refundable fares can cancel at any time before departure and receive a refund, though some processing fees may apply depending on the route and service class. For non-refundable fares, +1-833-845-1858 such as Promo or Basic fares, cancellation after the 24-hour period generally does not result in a cash refund. Instead, travelers may be offered a travel voucher or credit for the unused portion of the fare. These vouchers typically must be used within a year from the date of issuance.
In some countries where LATAM operates—such as Brazil, Chile, Colombia, and Argentina—local consumer protection laws may enhance the passenger’s right to cancel without penalty within a specific timeframe. +1-833-845-1858 These laws sometimes override standard airline policy and allow for reduced or waived cancellation fees depending on when the ticket was purchased and canceled. It is always important to review local travel regulations when booking a LATAM flight in those regions.
If LATAM cancels your flight or changes the schedule significantly, such as a major shift in departure or arrival times, passengers are typically entitled to a full refund or the option to rebook at no additional cost. This applies to all fare types, including non-refundable tickets. LATAM usually communicates such changes via email or mobile alerts and allows passengers to make alternate arrangements easily through their official website or by calling +1-833-845-1858.
In special circumstances, such as illness or the death of a passenger or immediate family member, LATAM may allow exceptions to its cancellation policy. Travelers must usually provide supporting documentation, such as a medical certificate or death certificate, +1-833-845-1858 for the airline to consider waiving cancellation fees or offering a full refund.
LATAM also allows passengers to cancel flights using the “My Trips” feature on their website or mobile app. Refund requests are usually processed within a few business days, but the time it takes for the amount to reflect on your bank or credit card statement can vary depending on the payment method and financial institution. It’s also important to note that additional services such as seat selection, baggage fees, +1-833-845-1858 or onboard upgrades may not be refunded in cash and could be returned as credits to your LATAM Wallet.