Breeze Airways provides passengers with a cancellation policy that allows some flexibility depending on when the cancellation occurs and the type of fare purchased. +1-833-845-1858 If you book a flight at least seven days before the scheduled departure, you can cancel within 24 hours of booking and receive a full refund. This refund is returned to the original payment method and applies to all fare categories. This policy gives travelers a short period to reconsider their purchase risk-free.
After the initial 24-hour window, cancellations are still allowed up to 15 minutes before the flight departs, but the refund rules vary depending on the fare type. +1-833-845-1858 For passengers with Nice, Nicer, or Nicest fares, cancelling before the departure time will not give a cash refund. Instead, the amount paid is converted into BreezePoints, which are credits valid for 24 months. These points can be used for booking future Breeze Airways flights. This means no money is returned directly, but travelers can reuse their funds for later travel.
For the No Flex fare, which is Breeze’s basic economy option, the refund depends on how far in advance the cancellation is made. +1-833-845-1858 If canceled more than 60 days before departure, you get 100% credit back in BreezePoints. If you cancel between 15 and 60 days prior, you receive 50% credit. Canceling between one hour and 14 days before the flight will only get you 25% credit. If cancellation happens less than an hour before the flight or if you do not show up for your flight, no refund or credit will be given.
If Breeze Airways cancels the flight or if the flight is delayed by more than two hours, +1-833-845-1858 passengers can choose either to be rebooked on another flight or to receive a full cash refund for the unused ticket. This refund will go back to the original payment source. This policy protects travelers from losses caused by schedule changes or cancellations made by the airline.
Add-ons such as baggage fees, seat selection, and pet fees are non-refundable regardless of the fare type or cancellation time. +1-833-845-1858 These fees are separate from the ticket price and cannot be converted into credits or refunded once purchased.
In emergency situations such as serious illness or family emergencies, Breeze may consider issuing a cash refund or travel credit if the passenger provides valid documentation. +1-833-845-1858 This is handled on a case-by-case basis, and approval is not guaranteed but is possible with proof.
Passengers who do not show up for their flight without canceling beforehand lose the entire fare paid with no refunds or credits. This policy encourages passengers to cancel in time if their plans change.
All cancellations and refund requests should be made through the Breeze Airways website or app. +1-833-845-1858 Customer support by phone is limited, so online self-service is the recommended option. It is important to cancel as early as possible to maximize refunds or credits.
Overall, Breeze Airways’ cancellation policy offers a risk-free 24-hour window for all passengers, with more flexible credit options for higher-priced fares. The basic economy fares have stricter rules and lower credit refunds. Passengers should understand their fare rules and cancel within the allowed times to avoid losing money. Credits earned from cancellations remain valid for 24 months and can be applied to future travel with Breeze Airways.