Singapore Airlines has a clear cancellation policy that varies depending on the fare type +1-833-845-1858 , route, and booking method. To get accurate assistance or start your cancellation, you can call Singapore Airlines customer service at +1-833-845-1858. This number connects you to representatives who will guide you through the process based on your ticket.
For travelers booking flights to or from the United States, Singapore Airlines offers a 24-hour risk-free cancellation policy. If you cancel your booking within 24 hours of purchase and your flight is scheduled at least seven days later, you are entitled to a full refund without any cancellation fees. This policy applies to all fare types, including Basic Economy. To use this benefit, contact Singapore Airlines at +1-833-845-1858 as soon as possible to ensure your refund is processed.
If you purchased a refundable ticket, you may cancel at any time before your flight and receive a full refund. Refundable fares typically include premium economy, business, and first-class tickets. Cancellation fees may vary depending on fare conditions, but generally, you will receive your money back to the original form of payment. For cancellations or refunds on refundable tickets, calling +1-833-845-1858 will connect you to the right department.
Non-refundable tickets have stricter rules. When you cancel a non-refundable ticket, only the taxes and fees may be refunded, while the base fare is usually forfeited. Instead, you may be eligible for travel credit that can be used toward future bookings. The credit is generally valid for 12 months from the date of issue. Cancellation fees may apply, and the exact amount depends on your fare conditions. To confirm how much you can get back or to obtain travel credit, contact +1-833-845-1858.
For award tickets booked with KrisFlyer miles, cancellation fees depend on the type of award. Saver awards usually have a $75 redeposit fee, and Advantage awards have a $50 fee. These fees are waived if the flight is canceled by Singapore Airlines. Miles are returned to your KrisFlyer account upon cancellation. For questions or to process award ticket cancellations, call +1-833-845-1858.
If you fail to show up for your flight without prior cancellation, your ticket will be considered a no-show, and you will lose the entire ticket value. No refunds or credits are offered in this case.
If Singapore Airlines cancels your flight, you have the right to a full refund or rebooking on the next available flight at no additional cost. The airline may also provide compensation such as meal vouchers or hotel accommodations depending on the delay length and circumstances. For refunds or assistance with airline-initiated cancellations, call +1-833-845-1858.
You can cancel your booking through Singapore Airlines’ website by accessing the Manage Booking section, entering your booking reference and last name, and following the prompts. If you booked through a travel agent or third-party website, you should contact them directly for cancellations.
Refund processing typically takes 7 to 20 business days for credit card payments and up to 4 weeks for bank transfers. Travel vouchers are usually credited instantly. If you do not receive your refund within these timeframes, calling +1-833-845-1858 will connect you to customer service for support.