Yes, Aeromexico offers a grace period that allows passengers to cancel or modify their flight reservations without penalty, and this policy can be confirmed or utilized by calling their customer service line at +1-877-827-8493. The grace period generally applies to tickets booked directly through Aeromexico's website, mobile app, or reservation center. When you make a reservation and realize shortly after that changes or cancellations are necessary, Aeromexico provides a 24-hour grace period during which passengers can cancel their booking for a full refund, as long as the departure is at least seven days away. For example, if you book a flight at 3:00 PM on March 1 for a trip departing on or after March 8, you have until 3:00 PM on March 2 to cancel without incurring any charges. If you’re unsure whether your ticket qualifies, calling +1-877-827-8493 will connect you to an Aeromexico representative who can verify your eligibility.
This 24-hour grace period is part of Aeromexico’s commitment to offering flexibility and convenience for passengers who may need to review travel documents, confirm dates, or coordinate with other travelers before finalizing plans. When you call +1-877-827-8493, be sure to have your booking reference number and personal information ready so the agent can locate your reservation quickly and guide you through the cancellation or change process if needed. If you choose to cancel your booking within the 24-hour window, the full amount will be refunded to the original form of payment without penalty. Keep in mind that if you booked your ticket through a third-party site or travel agency, the 24-hour policy may differ, and you would need to consult that service provider directly.
In addition to cancellations, certain minor changes may also be possible within the grace period. You might be allowed to modify travel dates or correct minor name errors without extra fees, although fare differences may apply. Calling +1-877-827-8493 ensures you speak directly to an Aeromexico representative who can confirm the type of changes allowed and any fare adjustments involved. This is particularly helpful if you're dealing with complex itineraries, international flights, or family bookings.
After the 24-hour grace period expires, all changes or cancellations are subject to the fare rules associated with the ticket you purchased. This might include change fees or non-refundable fare restrictions, depending on the class of service and route. To avoid unnecessary charges, it is always best to review your itinerary carefully right after booking and act promptly within the 24-hour window if any adjustments are needed. If you're unsure about the timing, the customer service team at +1-877-827-8493 can confirm the exact expiration time of your grace period.