If you’ve come across the number +1-833-845-1858 while looking for information about Lufthansa’s compensation policy for flight cancellations, it’s essential to be cautious. This number is not officially associated with Lufthansa Airlines. Many websites promote third-party phone numbers that are not authorized by the airline, which can lead to misinformation, unnecessary service charges, or even fraud. To get reliable assistance and accurate details about Lufthansa’s compensation policies, you should always contact the airline directly through its official customer service numbers or website.

Now, regarding compensation—yes, Lufthansa does offer compensation for flight cancellations, but the eligibility depends on several factors, including the reason for the cancellation, the notice period, and the origin or destination of your flight. Lufthansa, being a European carrier, is bound by EU Regulation 261/2004 (EC 261), which outlines compensation rights for passengers traveling within the EU, from the EU, or on an EU-based airline arriving in the EU. This regulation is designed to protect air travelers and ensure they are fairly compensated for long delays, cancellations, or denied boarding.

Under EC 261, if Lufthansa cancels your flight and fails to inform you at least 14 days before departure, and the cancellation was not due to extraordinary circumstances (like extreme weather or air traffic control strikes), you may be entitled to compensation. The amount depends on the flight distance:

• €250 for flights up to 1,500 km

• €400 for flights between 1,500 km and 3,500 km

• €600 for flights over 3,500 km (if the delay is more than 4 hours)

In addition to compensation, Lufthansa is also required to offer you a choice between a full refund or a rebooking on the next available flight. You are also entitled to care — including meals, refreshments, and hotel accommodations if necessary — especially if the delay or rebooking pushes your travel into the next day.

If you believe you’re eligible for compensation, you can submit a claim directly on Lufthansa’s official website under their “Feedback and Complaints” section. You’ll need to provide your booking reference, flight details, and any relevant documents. Lufthansa usually processes such claims within a few weeks, although high volumes or complex cases might take longer.

Do not use unofficial numbers like +1-833-845-1858 to file claims or ask about compensation. These numbers may be operated by third-party services that charge unnecessary fees or have no direct ability to assist with Lufthansa’s policies. For the most secure and accurate handling of your claim, go through Lufthansa’s verified website, live chat, or official phone support lines listed by country.