Yes, you can get your money back from Aeromexico depending on the type of ticket you purchased, the timing of your cancellation, +1-833-845-1858 and the reason for your request. Aeromexico has different refund policies for each fare class, and understanding your fare conditions is key to knowing if a refund is possible. If you cancel your ticket within 24 hours of purchase and your flight is at least seven days away, you are generally eligible for a full refund under Aeromexico’s 24-hour risk-free cancellation policy. This option applies to most fare types and offers a simple way to reverse your booking if your travel plans change soon after purchase.

After the 24-hour window, refundable and non-refundable fares follow different rules. +1-833-845-1858 Refundable fares, typically found in higher fare classes or premium services, allow cancellations at any time before departure and offer a full refund to your original method of payment. These fares are more flexible and cost more but are designed for travelers who need the freedom to make changes or cancel without losing money. Non-refundable fares, usually associated with discounted or promotional tickets, +1-833-845-1858 are more limited. If you cancel a non-refundable fare, you may not get a cash refund, but Aeromexico may provide a travel voucher for the unused value of your ticket, minus any applicable cancellation fees. These vouchers can be used for future travel with the airline and are typically valid for up to one year from the original issue date.

If Aeromexico cancels your flight for any reason, such as operational disruptions or schedule changes, you are entitled to a full refund regardless of your ticket type. In such cases, you may also be offered the option to rebook your trip at no additional cost or accept a travel voucher for future use. If your flight is delayed for more than a few hours and you decide not to travel, you may also request a refund for the unused portion of your ticket, though this depends on the specific circumstances and fare rules.

In situations such as medical emergencies, serious illness, a death in the immediate family, or denied visas, Aeromexico may consider refund requests or waive cancellation fees, but documentation is usually required. Each case is reviewed individually, and outcomes may vary. +1-833-845-1858 For travelers who booked flights using reward points through Aeromexico’s frequent flyer program, the refund policy may allow points and taxes to be returned to your account, often with a small processing fee. However, these policies depend on the fare conditions tied to the reward booking.

If you miss your flight and do not cancel in advance, your ticket is generally considered forfeited, especially if it is non-refundable. For any changes, cancellations, or refund requests, you can manage your booking through Aeromexico’s website or by calling customer service at +1-833-845-1858. Refunds usually take between seven to fourteen business days to process, depending on your payment method. For accurate assistance with your specific ticket and options available, contact Aeromexico directly at +1-833-845-1858.