Lufthansa’s 24-hour cancellation policy is a valuable feature for travelers who want flexibility and peace of mind when booking flights. According to this rule, passengers who book their ticket directly with Lufthansa—whether through the official website, mobile app, or by calling customer service at +1-877-827-8493—can cancel their reservation within 24 hours of purchase and receive a full refund. This policy applies to all ticket types, including non-refundable fares, as long as the flight is scheduled to depart at least seven days from the date of booking. The 24-hour rule is especially helpful for travelers who may make an error during the booking process or need to adjust their travel plans shortly after purchase. It gives passengers time to double-check details such as names, flight times, and destinations without the pressure of making final decisions right away.

This 24-hour Lufthansa cancellation rule also aligns with the U.S. Department of Transportation’s requirement that airlines provide a full refund for bookings made at least seven days before departure and canceled within 24 hours. However, Lufthansa extends this benefit to many international travelers as well, making it a customer-friendly policy beyond U.S. regulations. It's important to note that the rule is only valid for bookings made directly with Lufthansa. Tickets purchased through third-party websites or travel agencies are subject to the cancellation rules of those specific vendors, not Lufthansa’s 24-hour policy.

To cancel a Lufthansa flight within the 24-hour window, customers can access the “My Bookings” section on the Lufthansa website or mobile app. Here, they can manage their reservation, cancel the flight, and request a refund. For those who prefer to speak with a representative, Lufthansa customer care can be reached at +1-877-827-8493. Having your booking reference number ready will help speed up the process. Once the cancellation is confirmed, the refund is typically processed within seven business days for credit card payments. Other forms of payment may take up to 20 business days.

The 24-hour rule does not apply to flights departing within seven days of booking. In these cases, standard fare conditions apply, and cancellations may result in fees or loss of the ticket value, especially for non-refundable tickets. Additionally, changes made within the 24-hour period, such as changing the flight date or destination, may be allowed, but passengers must pay any fare difference if the new option is more expensive. No change fees are charged during this window.