You can contact Norse Airways customer service through several official methods. The primary way to reach Norse is through their website by visiting the “Help” or “Contact Us” section. From there, you can access the virtual assistant, which is the airline’s preferred method for handling customer service inquiries. Norse Airways does not offer a direct phone number for customer service in most regions. Instead, all assistance is provided digitally through their online system. Passengers can submit requests for cancellations, refunds, changes, or questions about baggage policies using the chatbot or online forms. When submitting a request, you will be required to enter your booking reference number and last name to retrieve your reservation. If you need help with a refund or flight change, you can do so through the “Manage Booking” section on the official Norse website. The airline typically replies via email once your request is processed. If your issue requires documentation, such as a medical certificate or proof of missed flight, upload the files directly through the digital portal. Norse Airways also offers assistance for passengers with special needs, and those services must be arranged in advance through the online help tool. You can also find information about check-in times, baggage limits, flight status, and travel documents in the Help Center. Norse does not support customer issues through social media for data privacy reasons, so it’s important to use only official channels. The airline recommends customers check the FAQ before submitting new requests, as many common issues are answered there. For urgent changes such as same-day cancellations, always use the website immediately after making the booking. Norse’s policies are time-sensitive, and some services like refunds or itinerary changes must be done within strict windows. Always keep your booking details, email, and travel documents ready before contacting Norse Airways for a faster resolution.