All Nippon Airways (ANA) offers multiple check-in options to accommodate passengers' preferences and ensure a smooth travel experience. Understanding the check-in timelines and procedures is crucial for timely boarding and compliance with airline policies.(travomojo.com)
Online and Mobile App Check-In
ANA provides online check-in services via its official website and mobile app. Online check-in opens 24 hours before the scheduled departure time and closes 75 minutes before departure for international flights. For domestic flights, online check-in opens 24 hours before departure and closes 75 minutes before departure. During the online check-in process, passengers can select seats, add checked baggage, and choose how to receive their boarding pass, either via mobile app, email, or print at the airport. It's important to note that some destinations may require passengers to collect their boarding passes at the airport counter.
Self-Service Kiosk Check-In
At select airports, ANA offers self-service kiosks for passengers to check in, select seats, and print boarding passes. These kiosks are typically available from 3 hours before the scheduled departure time and close 60 minutes before departure for international flights. For domestic flights, kiosk check-in is available from 2 hours before departure and closes 40 minutes before departure. Passengers with checked baggage should proceed to the designated baggage drop counter after using the kiosk. It's important to note that kiosk check-in may not be available for passengers with special needs, unaccompanied minors, or those requiring additional assistance.
Airport Counter Check-In
For those who prefer to check in at the airport, ANA offers check-in counters. Check-in counters typically open 3 hours before the scheduled departure time for international flights and 2 hours before for domestic flights. Passengers should arrive early to allow sufficient time for document verification, baggage drop, and security procedures. It's advisable to arrive at the airport at least 3 hours before departure for international flights to ensure that you have enough time for baggage and security processes. For domestic flights, arriving at least 2 hours before departure is recommended.
Check-In Time Limits
To ensure timely boarding, ANA enforces check-in time limits:
International Flights: Check-in closes 75 minutes before departure.
Domestic Flights: Check-in closes 75 minutes before departure.
Passengers are strongly advised to adhere to these time limits to avoid complications and ensure a smooth boarding process.
Special Considerations
Unaccompanied Minors: Children traveling alone must check in at the airport and are not eligible for online or mobile check-in.
Special Assistance: Passengers requiring medical assistance or those with disabilities should contact ANA in advance to arrange necessary accommodations and should arrive at the airport at least 2 hours before departure.
Group Bookings: Groups of 10 or more passengers may not be eligible for online check-in and should check in at the airport.
Reissued or Revalidated Tickets: Tickets that have been reissued or revalidated may not be eligible for online check-in and should be processed at the airport.
Conclusion
ANA offers flexible check-in options to accommodate various passenger needs. Whether checking in online via the website or mobile app, using self-service kiosks, or at the airport, travelers should adhere to the recommended timelines and guidelines to ensure a smooth and timely boarding process. For more information or assistance, passengers can visit the ANA official website or contact their customer service center.