LATAM Airlines’ 24-hour rule allows passengers to cancel their booking within 24 hours of purchase without penalty, provided the flight departs at least seven days later. This policy applies to tickets bought directly from LATAM’s website, app, or call center. Passengers receive a full refund if they cancel within this timeframe. If the flight is scheduled less than seven days after booking, the 24-hour rule does not apply, and standard cancellation fees may be charged. The rule covers all fare types, including non-refundable tickets.

Cancellation can be done online through the LATAM website or app under “My Trips,” by contacting LATAM customer service, or at airport ticket counters. Refunds are usually processed to the original payment method within seven business days, though cash or check refunds in some countries like Brazil may take up to 20 days. Outside the 24-hour window, cancellations are subject to fare conditions, which may include fees or non-refundable terms.

The 24-hour rule’s details vary slightly by country. In the United States, Brazil, Colombia, Peru, and Ecuador, passengers receive full refunds within 24 hours if the flight is at least seven days away. In Chile, a 48-hour window exists for certain flights, with a small fee for cancellations made between seven and 180 days in advance. Other countries may have different rules but generally follow a similar principle.

Passengers needing to cancel after 24 hours face LATAM’s standard refund policies, which depend on the ticket type. Refunds for refundable tickets may include cancellation fees; non-refundable tickets often result in travel vouchers or no refund. Travelers with complaints about refund denials within 24 hours have sometimes resolved issues through consumer protection agencies.

To benefit from the 24-hour rule, book directly with LATAM, ensure the flight departs at least seven days after purchase, and cancel within 24 hours. Acting promptly and using official channels ensures full refunds. This policy gives passengers flexibility to adjust travel plans without financial loss immediately after booking.