Yes, you can get a refund from Delta Air Lines, but it depends on the type of ticket purchased and the reason for cancellation. Delta offers a 24-hour risk-free cancellation policy, which allows you to cancel any ticket within 24 hours of booking for a full refund, provided the flight was booked at least seven days before departure. This applies to all fare types, including non-refundable tickets. After the 24-hour window, whether or not you can get a refund depends on your fare class. Refundable tickets can be canceled at any time before departure, and a full refund will be issued to the original form of payment. These tickets typically cost more but offer greater flexibility.

Non-refundable tickets are more restrictive. If you cancel a non-refundable Main Cabin or higher fare, you will usually receive an eCredit for the value of the ticket, which can be used for future travel. Cancellation fees may apply depending on your origin and destination, though Delta has eliminated many change and cancellation fees for flights originating in the U.S., Canada, and a few other regions. Basic Economy tickets are generally not eligible for refunds or eCredits after the 24-hour cancellation window, but some exceptions may apply in cases of flight changes or disruptions.

If Delta cancels your flight or makes a significant change to your itinerary, such as a long delay or change of airport, you are entitled to a full refund, even if you purchased a non-refundable ticket. This also applies to missed connections caused by Delta. In cases where the airline is responsible, federal regulations require them to issue a refund rather than a credit. Refunds in such cases are usually processed within 7 to 20 business days, depending on your method of payment.

You can request a refund through the Delta website by logging into “My Trips,” selecting your flight, and choosing the cancel option. If your ticket qualifies for a refund, the system will process it automatically. You can also fill out a refund request form online or contact Delta customer service for assistance. Refunds to credit or debit cards typically take 7 business days, while other methods may take up to 20 business days.

In exceptional situations like illness or death in the family, Delta may offer a refund on non-refundable tickets if proper documentation is provided. Award tickets booked with SkyMiles can also be refunded or redeposited, depending on the type of fare and how far in advance the cancellation occurs. In all cases, it is best to review your specific fare rules at the time of booking to understand what cancellation and refund options apply.

In summary, Delta does issue refunds in several scenarios, including for refundable tickets, within the 24-hour booking window, or if the airline cancels or significantly alters your flight. For other situations, especially involving non-refundable fares, you are more likely to receive a credit than a cash refund.