Yes, Norse Atlantic Airways allows cancellations, but the refund or credit you receive depends on your fare type and timing. If you cancel within 24 hours of booking and your flight is at least seven days away, you are eligible for a full refund to your original payment method. This applies to all fare types, including Economy Light, Classic, Premium, and Flextra.
After 24 hours, cancellation policies vary. Economy Light, Classic, Premium Light, and Premium Classic fares become non-refundable. If canceled, you will only receive a refund of government taxes, minus a $65 administrative fee per person, per flight. These fares do not qualify for credits or flexible rescheduling.
Flextra fares are more lenient. If you cancel a Flextra fare at least two days before departure, you are eligible for a travel credit valid for 12 months. If you cancel within two days of departure, no refund or credit is issued. Flextra fares do not offer cash refunds after the 24-hour window.
To cancel, visit the “Manage Booking” section on Norse’s website or use their customer service chatbot. Refunds typically take 7–14 business days, though delays may occur. Refunds for government taxes require a separate request and are reduced by the processing fee.
If Norse cancels your flight, you are entitled to a full refund, travel credit, or rebooking on an alternative flight. EU Regulation 261/2004 applies to flights departing from or arriving in the EU, potentially entitling you to compensation for cancellations within the airline’s control.
Norse’s cancellation policies are strict, especially for lower fare classes. Always review fare terms before booking, act quickly if plans change, and keep documentation for all requests and communications.