+1-833-845-1858 Does Norse allow 24 hour cancellation?

+1-833-845-1858 Does Norse allow 24 hour cancellation?

Yes, Norse Atlantic Airways allows 24-hour cancellation for a full refund, provided the flight is booked at least seven days before departure. This policy applies to all fare types, including Economy Light, Economy Classic, Premium Light, Premium Classic, Economy Flextra, and Premium Flextra. If you cancel within 24 hours of booking and meet the seven-day requirement, you will receive a full refund to your original payment method. If your flight departs in fewer than seven days, the 24-hour cancellation policy does not apply, even if canceled within the first 24 hours.

After the 24-hour window closes, refund eligibility depends on the fare type. Economy Light, Economy Classic, Premium Light, and Premium Classic are non-refundable beyond the 24-hour grace period. You may still claim a refund for unused government taxes and airport fees, though a $65 processing fee may apply. Flextra fares—Economy Flextra and Premium Flextra—allow cancellations up to 48 hours before departure with a full credit voucher valid for 12 months. These credits are issued without additional fees. However, if a Flextra fare is canceled within 48 hours of the scheduled departure, the ticket becomes non-refundable, and no credit is issued.

Cancellations can be processed through the Norse website or customer support. Refunds for eligible cancellations are usually processed within 7 to 14 business days. Some customers have reported delays and issues with refund processing, including long response times and the need to provide additional documentation. It is advised to retain all booking confirmation emails and cancellation notices.

In cases of flight disruptions or schedule changes initiated by Norse, passengers may be entitled to a full refund or a free rebooking, regardless of fare type. Documentation and a formal refund request may be required in such cases. For cancellations due to personal reasons outside the policy terms, standard fare rules apply, and refund requests are usually denied except for applicable tax refunds.

In summary, Norse permits full refunds within 24 hours of booking if the departure is at least seven days away. After that, only Flextra fares provide credit refunds with conditions. Non-Flextra fares are non-refundable beyond the 24-hour window except for taxes. Always review the fare conditions at the time of booking and act within policy timeframes to secure a refund.

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